Products • Language for Specific Purposes • English • Career Paths Call Centers - TB+SB+CD with Cross-Platform Application (do vyprodání zásob)
Career Paths: Call Centers is a new educational resource for call center professionals who want to improve their English communication in a work environment. Incorporating career-specific vocabulary and contexts, each unit offers stepby-step instruction that immerses students in the four key language components: reading, listening, speaking and writing. Career Paths: Call Centers addresses topics including communications equipment, job opportunities, answering calls, tech support and automated systems. The series is organized into three levels of difficulty and offers a minimum of 400 vocabulary terms and phrases. Every unit includes a test of reading comprehension, vocabulary and listening skills and leads students through written and oral production.
Your price: 22,80 €
In stock 2
Author: | Virginia Evans, Jenny Dooley, Sarah Miranda |
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EAN: | 9781471512247 |
ISBN: | 9781471512247 |
Book binding: | paperback |
Format: | A4 |
Publication year: | 2014 |
Publisher: | Express Publishing s.a. |
In stock: | 2 pieces |
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